Hot Tub Works Reviews

HotTubWorks has been in business for decades before joining the Leslie's family in February 2021. They have a long history of serving hot tub and spa owners. Their mantra is "We're here to help!" and they are dedicated to supplying everything needed to keep personal oases pristine, relaxing, and enjoyable.

Hot Tub Works is an online supplier of hot tub and spa supplies. The product costs at Hot Tub Works range from $20 for a new filter to $2,500 for a four-person sauna. The company's custom spa covers start at $295 and the price varies based on the size and material. Hot Tub Works also offers next-day hot tub cover delivery starting from $299.99. These next-day hot tub covers are not customizable and are made only for certain brands. Please note that these prices are subject to change and it's always best to check the website for the most current pricing.

HotTubWorks.com is a leading provider of spa and hot tub equipment and supplies. They have a wide range of products, but their most popular items include chemicals, cartridge filters, and spa covers. The company prides itself on offering high-quality products at competitive prices. Their spa covers are particularly noteworthy, as they work closely with one of the world's largest and most experienced spa cover manufacturers to ensure that customers get exactly what they need. These covers come with a limited warranty, with the foam cores covered for 1 to 3 years depending on the type of foam, and the vinyl warrantied for 3 years. HotTubWorks.com also places a strong emphasis on customer service, with knowledgeable and experienced staff members ready to assist customers with their needs. If you have any questions or need assistance, you can reach out to their customer care team via email or phone. In addition to their products and services, HotTubWorks.com also provides helpful resources such as how-to guides and tips to help customers maintain their hot tubs and spas.

HotTubWorks.com offers a wide range of products for your hot tub needs. They offer chemicals such as Spa Pure Chlorine Granules, Spa Pure Spa Oxidizing Shock, and Spa Pure pH Up. They also have testing kits to maintain proper chemical levels in your hot tub. In terms of equipment, they offer jet pumps, hot tub covers, ozonators, and chlorine generators. They also have a variety of accessories available. If you're looking for replacement parts, they have those too. They even offer aromatherapy products for a more relaxing hot tub experience. If you're looking for a new hot tub, they offer portable spas as well.

You can reach the customer service of hottubworks.com in two ways. You can send an email to customercare@hottubworks.com. Alternatively, you can call them at +1 (800) 770-0292. If you have any hot tub related questions, you can select option 3 after calling the number. Their customer service is available from Monday to Friday between 7:00 am and 7:00 pm, and on weekends from 8:00 am to 5:00 pm. Their office is located at 320 Industrial Drive, West Chicago, Illinois 60185, United States.

Hot Tub Works has a Return Policy that is consistent with Leslie’s Pool Return Policy. Before an item can be returned or a refund can be issued, you must complete a Return Merchandise Authorization (RMA) form. When sending your request, include your order number and specify that the order was placed through Hot Tub Works.

As for the Shipping Policy, Hot Tub Works offers free shipping with your order. However, freight charges may apply on oversized products. Discounts do not apply toward shipping, handling and freight fees, taxes, the purchase of select items, or previous orders. Prices are subject to change without notice.